Privacy Policy

Last updated: May 2026

Kokoni Pet Grooming Salon ("we," "us," or "our") operates the booking website at book.kokonipets.com. This Privacy Policy explains how we collect, use, and protect your personal information when you book an appointment with us.

Information We Collect

When you book an appointment, we collect your name, phone number, email address, and information about your pet (name, breed, weight, vaccination records). We use this information solely to manage your grooming appointments and communicate with you about your bookings.

SMS / Text Message Communications

By providing your mobile phone number and checking the SMS consent box during booking, you expressly consent to receive text messages (SMS) from Kokoni Pet Grooming Salon at the phone number you provide. These messages may include:

Appointment confirmations
Appointment reminders
Notifications that your pet is ready for pickup
Rescheduling or cancellation notices

Message frequency: You will receive up to 4 messages per appointment (confirmation, reminder, grooming updates, and pickup notification).

Message and data rates may apply. Check with your mobile carrier for details on your plan.

Opt-out: You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further texts. To re-subscribe, reply START.

Help: Reply HELP to any message for assistance, or contact us directly at (626) 621-4646 or kokonipets@gmail.com.

SMS consent is not required as a condition of booking an appointment. You may book without consenting to SMS and we will communicate with you by phone or email instead.

We do not share your phone number or consent data with third parties for marketing purposes. Your information is used solely to send appointment-related messages from Kokoni Pet Grooming Salon.

How We Use Your Information

We use your personal information to schedule and manage grooming appointments, send appointment reminders and updates, and improve our services. We do not sell or rent your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. Your data is stored securely and accessible only to Kokoni Pet Grooming Salon staff for appointment management purposes.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Kokoni Pet Grooming Salon
Phone: (626) 621-4646
Email: kokonipets@gmail.com
Website: book.kokonipets.com